$3K – $20K / month based on volume
Transparent, predictable pricing aligned with the value we deliver. Platform subscription, usage-based verification, and payout orchestration — so you only pay for what you use as you grow.
How We Price
TrustRelay uses a three-part pricing model designed to scale with your business, not against it. No surprises, no double-charging on bank fees, and no rigid seat limits.
Platform Subscription
Annual subscription based on active supplier count tiers. Includes core modules: vendor onboarding, policy engine, reconciliation, and evidence vault.
- Unlimited internal users
- Standard integrations (NetSuite, Stripe, etc.)
- Base compliance & audit features
- Support & SLA guarantees
Usage-Based Verification
Pay per KYB check, bank account verification, and sanctions screening. Pricing scales down as volume increases.
- KYB & entity verification
- Bank account ownership validation
- Sanctions & watchlist screening
- Volume-based discounts
Payout Orchestration
Choose per-transaction fees or basis points on payout volume. Transparent pricing, no hidden interchange markups.
- ACH, wire, real-time payments
- International rails (when available)
- No double-charging on bank fees
- Reconciliation & GL export included
Premium Packs
Optional add-ons for advanced use cases: instant fraud detection, tax & compliance automation, and deep ERP integrations.
- Instant Rails Safety (real-time fraud detection)
- Tax & Compliance Pack (1099, W-9, insurance)
- ERP Deep Packs (custom workflows)
- Risk Graph Premium (network intelligence)
Choose Your Plan
Three tiers designed around how your business works — not how many seats you need.
Essential
New to vendor payment controls
- Up to 200 active vendors
- Vendor onboarding & identity verification
- Policy-driven payout decisions
- Evidence vault & audit logs
- Standard NetSuite integration
- Email & chat support
Growth
Scaling payment operations
- Up to 2,500 active vendors
- Everything in Essential, plus:
- Advanced sanctions screening
- Bank-to-ERP reconciliation
- Dedicated customer success manager
- 99.9% uptime SLA
- 1 premium pack included
Enterprise
Mission-critical payment infrastructure
- Unlimited vendors
- Everything in Growth, plus:
- Custom integrations & workflows
- Dedicated technical account team
- 99.95% uptime SLA
- All premium packs included
- Custom security review & SLA
All plans include unlimited internal users and standard integrations.
Estimate Your Monthly Cost
Adjust the inputs below to see an indicative monthly range for your business.
Number of suppliers you manage
Total monthly outgoing payment volume
Recommended tier: Essential
Estimates are indicative. Final pricing is tailored to your specific requirements.
Example Customer Scenarios
See how TrustRelay pricing works in practice for different customer profiles.
Regional Logistics Broker
350 active carriers • $8M monthly payout volume • NetSuite ERP
Annual Cost Breakdown
Value delivered: Eliminated manual vendor onboarding, reduced bank change fraud by 95%, automated 1099 compliance, and saved 120+ hours/month in reconciliation work.
Enterprise Marketplace
1,800 active sellers • $45M monthly payout volume • Custom ERP + Stripe
Annual Cost Breakdown
Value delivered: Real-time fraud detection prevented $2.3M in attempted fraud, Risk Graph reduced false positives by 60%, and automated reconciliation saved 6 FTE in back-office operations.
Our Pricing Philosophy
We believe pricing should be transparent, predictable, and aligned with the value we create for your business.
Predictable & Transparent
No surprise fees, hidden charges, or confusing seat limits. You know what you'll pay based on supplier count and usage—with volume discounts built in as you scale.
Value-Aligned
Pricing grows with the value you get: more suppliers managed, more verifications run, more payouts protected. If you're not using a feature, you're not paying for it.
No Double-Charging
We pass through bank fees at cost—no markup on interchange, ACH, or wire fees. Our orchestration fee covers the control plane, not the rails.
Flexible Contracts
Annual contracts with quarterly true-ups for usage. Need to add capacity mid-year? We'll adjust pricing fairly. Volume discounts kick in automatically.
Get a Tailored Pricing Model
Tell us a bit about your business, and we'll send you a customized pricing breakdown within 1 business day.
- ✓ No obligation, no sales pressure
- ✓ Detailed ACV breakdown by component
- ✓ Volume discount analysis
- ✓ ROI calculator & implementation timeline
Frequently Asked Questions
Common questions about TrustRelay pricing, plans, and billing.
TrustRelay uses a three-part pricing model: a platform subscription based on active supplier tiers, usage-based verification fees (KYB, bank account, sanctions), and payout orchestration priced per-transaction or on volume. This ensures you pay for value delivered, not seats or modules you don't use.
Essential is for teams new to vendor payment controls (up to 200 vendors). Growth is for scaling operations (up to 2,500 vendors) and includes advanced screening, reconciliation, and a dedicated CSM. Enterprise is for mission-critical payment infrastructure with unlimited vendors, custom integrations, and all premium packs.
We offer a guided pilot program rather than a self-serve free trial. This lets you evaluate TrustRelay with real data and dedicated support. Book a demo to learn more about the pilot program.
Premium packs are optional add-ons for advanced use cases: Instant Rails Safety (real-time fraud detection), Tax & Compliance Pack (1099, W-9, insurance automation), ERP Deep Packs (custom workflows), and Risk Graph Premium (network intelligence). Growth plans include one pack; Enterprise includes all.
Yes. Verification and payout orchestration pricing scales down automatically as your volume increases. Enterprise customers also receive custom pricing based on committed volumes.
No. All plans include unlimited internal users. Bank fees (ACH, wire, etc.) are passed through at cost with no markup. There are no surprise charges — just the platform subscription, usage-based verification, and payout orchestration fees.
We accept ACH, wire transfer, and credit card for subscription payments. Annual contracts are billed upfront or quarterly depending on plan.
Yes. Annual contracts include quarterly true-ups for usage. If you need to move to a higher tier mid-year, we adjust pricing fairly and apply volume discounts automatically.
Want to Learn More First?
Download our pricing overview PDF or book a demo to see TrustRelay in action before requesting custom pricing.